Mastering Conflict: From Challenge to Collaboration
Course Overview:
Conflict is an inevitable part of human interaction, yet it often carries a negative connotation. This immersive workshop reframes conflict not as a problem to be avoided, but as an opportunity for growth, deeper understanding, and stronger relationships. We will equip participants with the essential skills to navigate disagreements with grace, courage, and a commitment to collaboration. This course integrates a powerful framework to foster empathy, clear expression, and mutually beneficial outcomes. Using a strengths-based coaching approach, participants will be guided to tap into their innate wisdom and discover their own pathways to constructive conflict resolution, informed by an understanding of team dynamics.
Module 1: Reframing Conflict: The Human Landscape of Disagreement
Module 2: The Foundations of Clear and Empathetic Communication
Module 3: Deep Listening and Empathetic Presence
Module 4: Navigating Conflict with a Coaching Mindset & Team Insights
Module 5: From Resolution to Collaboration & Beyond
