Trade Union Representation QQI Level 5

Monday 8 October 2018

The Union Representative QQI Level 5 Training Course is for shop stewards/union representatives who have completed the introductory course or who have relevant experience.

Course content:

  • Understanding Mandate’s structures.
  • Overview of Mandate’s rules.
  • Industrial Relations institutions and mechanisms.
  • Mandate’s Organising Model.
  • Negotiations and Collective Bargaining.
  • Understanding Equality and Diversity.
  • Developing induction presentation skills.
  • Introduction to Employment Law.
  • Identifying issues and using procedures.


Certification and Progression:
Members who successfully complete this training course will obtain a Mandate certificate. They may progress to the QQI level 5 Certificate in Trade Union studies or other relevant training courses offered by Mandate