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Union Representative Introductory
Date: 5 Mar - 7 Mar 2018
Location: Mandate Training Centre
Description: https://www.google.ie/maps/place/3+Distillery+Rd,+Drumcondra,+Dublin/@53.363275,-6.2506947,17z/data=!3m1!4b1!4m5!3m4!1s0x48670e66db0db0f3:0x14bca6b9918d709e!8m2!3d53.363275!4d-6.248506
The Union Representative Introductory Training Course is for new shop stewards/union representatives. The course aims to provide information, skills and knowledge to our shop stewards/union representatives to assist them in their role in the workplace.
Course content:
➢ Background to Mandate.
➢ The role and responsibilities of a Shop Steward/Union Representative.
➢ Examining disciplinary/grievance procedures.
➢ Developing negotiating skills.
➢ Representing members at local level.
➢ Communication skills/solving members’ problems.
➢ Organising, Recruitment and Campaigns.
➢ Induction presentations.
Certification and Progression:
Members who successfully complete this course will obtain a Mandate certificate. They may progress to a Union Representative Advanced
Course and to other relevant training courses offered by Mandate.
View full Course Calendar