Trade Union Representation QQI Level 5

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The Union Representative QQI Level 5 Training Course is for shop stewards/union representatives who have completed the introductory course or who have relevant experience.

Course content:

    Understanding Mandate’s structures.
    Overview of Mandate’s rules.
    Industrial Relations institutions and mechanisms.
    Mandate’s Organising Model.
    Negotiations and Collective Bargaining.
    Understanding Equality and Diversity.
    Developing induction presentation skills.
    Introduction to Employment Law.
    Identifying issues and using procedures.

Certification and Progression:
Members who successfully complete this training course will obtain a Mandate certificate. They may progress to the QQI level 5 Certificate in Trade Union studies or other relevant training courses offered by Mandate

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